We want you to be happy with your purchase. If something isn’t right, here’s how our returns process works.
Return Window
You may return most unused, unopened items in their original packaging within 30 days of delivery for a refund or exchange.
Non-Returnable Items
For health and safety reasons, opened or used CBD products, consumables, and any items marked as final sale cannot be returned. Defective or damaged items are always eligible for a replacement or refund.
How to Start a Return
Contact our support team through the Contact page with your order number and reason for return. We’ll provide instructions for sending your item back.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery so we can make it right.
